Shipping policy

Thank you for choosing Velets for your shopping needs. We want to ensure that your order reaches you in a timely manner, and we appreciate your understanding as we outline our shipping policy.

 

Processing and Dispatch

Upon placing your order, please allow us 2-7 business days to process and dispatch it. We strive to ensure that each item is carefully inspected and packaged to meet our quality standards. During peak times or promotional periods, there may be a slight delay, but rest assured that we are working diligently to get your order to you as soon as possible.

Lost or Delayed Packages

In the rare event that your package is lost or significantly delayed, please contact us at sales@velets.com. We will initiate a thorough investigation and work with our shipping partners to resolve the issue promptly.